WE SHIP WORLDWIDE!

All orders are shipped from our warehouse in Austria!

SHIPPING TIMES

Delivery times depend on your location. Orders are processed within 1 business day. If you place an order on Friday, it cannot be processed until the following Monday.

Your package will be sent with the Austrian Post. It is insured and has a traceable tracking number.

To USA/Canada, you will usually receive your package within 7-9 business days after shipping!

Within Europe (including the UK) you will usually receive your package within 4-6 working days after dispatch!

However, in some regions of Europe delivery may take longer.

OTHER SHIPPING INFORMATION

We offer all European consumers the same purchase price, regardless of the final destination.

VAT is included in the purchase price where we need to calculate VAT based on the sales thresholds in each country (this will be shown in your order at checkout).

VAT is not included in the final purchase price if we do not meet the sales thresholds of individual countries or for most shipments outside the EU.

There are no import duties on goods shipped within the EU.

Shipments outside the European Union may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please check with your own customs authority for details of customs duties.

We strongly recommend that you ship to a reliable address, TheraNatural eU is not responsible for lost/stolen orders. Furthermore, TheraNatural eU will not reimburse the delivery costs or provide any compensation for incorrect or invalid address data.

All customs clearance fees are the responsibility of the customer. We have no control over fees and unfortunately cannot make any predictions.

After placing your order, you will receive the shipping information by email.

SHIPPING PARTNER

DHL
Austrian post
German postal service