on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, if you have ordered one or more goods as part of a single order and this is or will be delivered in one go, or

on which you or a third party named by you, who is not the carrier, took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately, or

on which you or a third party named by you, who is not the carrier, took possession of the last partial consignment or the last piece, if you have ordered goods that are delivered in several partial consignments or pieces, or

on which you or a third party designated by you, who is not the carrier, took possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a specified period of time.

In order to exercise your right of withdrawal, you must inform us (e-mail address: support@matchatherapy.com) of your decision to withdraw from this contract by means of a clear statement (e-mail). You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF REVOCATION

If you revoke this contract, we have you all payments we have received from you, less the cost of delivery immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please note that opened goods are non-returnable. If the packaging is damaged, we reserve the right not to accept the return. The non-removal of shipped goods by the responsible post office is not recognized as a withdrawal from the contract.

RESERVATION OF TITLE

The goods remain our property until full payment. Any costs incurred for return or collection are the responsibility of the customer.

WITHDRAWAL FORM

If you want to revoke the contract, please fill out this form and send it back. Cross out what is not applicable!

To TheraNatural eU, Roßkopfgasse 49, 1140 Vienna, Austria, email address: support@matchatherapy.com

I/we _____________________________ hereby revoke the contract concluded by me/us (*) for the purchase of the following goods _____________________________.

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)

Date ___________ (*).